Terms of Service

Last updated: February 2025

1. Acceptance

By using our website, booking appointments, or using our services, you agree to these terms. If you do not agree, please do not use our services.

2. Appointments & Booking

Appointments are subject to availability. You are responsible for providing accurate contact information and showing up at the scheduled time. We may send reminders; failure to receive them does not relieve you of your appointment. Booking may be subject to closed dates (e.g. vacation) or other schedule rules we publish.

3. Cancellation & No-Shows

Please cancel or reschedule with reasonable notice as specified by our policy (e.g., 24–48 hours). We may charge a fee or restrict future booking for repeated no-shows or late cancellations, as stated in our cancellation policy at the time of booking.

4. Payment

Payment terms (e.g., at time of service, deposit, or prepayment) will be communicated at booking or at the studio. Prices and methods are subject to change. Refunds are handled according to our stated policy at the time of purchase.

5. Services

We provide the services described on our site and in our communications. Results may vary. We are not liable for outcomes beyond our control. You agree to communicate any allergies, sensitivities, or health concerns relevant to the service.

6. Use of the Site

You agree to use our website and booking system only for lawful purposes. You may not misuse the system, attempt to gain unauthorized access, or interfere with other users.

7. Limitation of Liability

To the extent permitted by law, DUST Hair Studio and its operators are not liable for indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability is limited to the amount you paid for the service in question.

8. Changes

We may update these terms from time to time. The “Last updated” date at the top will change. Continued use of our services after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, contact us at the business email or address on our website.